The World Administrators Summit (WASummit) Frankfurt, 24-25 October 2018


The World Administrators Summit (WASummit) is a global meeting of administrative and office professionals and their associations committed to guiding, influencing and positively developing the profession.

The WASummit has convened nine times since 1992. It provides the international platform for peer-to-peer discussion regarding relevant topics that potentially impact those working in the administrative profession.

There are currently 24 countries being represented with a total of 56 delegates, and Julia Schmidt will represent Norway and IMA Norway as a delegate.

Check the Agenda here

Click here to visit the home page of the World Administrators' Summit

Julia Schmidt is the Delegate for Norway and IMA Norway

Representing Norway

Thank you for all you who contributed by answering the surveys and giving relevant feedback regarding the topics to be discussed during the Summit.

I have undertaken my own research within Norway to gather more information on these topics. I will bring and share opinions, thoughts and ideas, at the WASummit, that are representative of Norway’s administrative professionals, not solely my own.

This WASummit will provide the best opportunity for a global meeting of administrative and office professionals and Associations; to guide, influence, and positively develop the profession.

Together we are shaping the future of our profession.

Thank you!

Julia Schmidt, former National Chairman at IMA Norway

The Surveys and The Four Topics for 2018

  • Harassment – how can we manage this

    Bullying and harassment are terms that are used interchangeably by organizations, with bullying often regarded as a type of harassment.

    The word ‘bullying’ is strongly associated in many people’s minds with the school playground. Bullying of children and teenagers by their peers is a widely observed and understood problem, and there has been considerable effort put in by authorities to deal with it. But bullying is not a childhood phenomenon,it is a general problem, part of human life at all ages and in all social contexts. Bullying can occur in families, within relationships, in clubs and groups, and in the military, writes Bonnie Low-Krammen.

    You can read more about the topic here- the Worldwide Workplace Survey Results 2017.

    We want to hear your voice!

    Click here to read the result of the survey.

  • Digital Technology – the future of the role

    "Every day we experience the impact of the evolution of employment and skills in the age of AI (artificial intelligence). There is constant pressure for companies and governments to address the ways that artificial intelligence is positively changing the future of work.

    The transformation of how we work embraces all industries and all jobs. Administrative professionals are not alone in enduring the impact of technology. We all need to stay alert and vigilant in a positive way. Innovation and automation are showing us that to invest in our future, we need to understand that the future of our professional role – regardless of the profession – is about learning new skills, looking for and seizing new opportunities, and participating in continuous learning."

    Click here to continue reading the article by Julia Schmidt

    Share your thoughts with us!

    You find the result of this survey here.

  • Position Descriptions and career pathways

    Career paths and career ladders allow employees to develop and progress within an organization.

    Employees usually feel more engaged when they believe that their employer is concerned about their professional growth and provides paths to reach individual career goals while fulfilling the company's mission.

    A career development path provides employees with an ongoing mechanism to improve their skills and knowledge that can lead to mastery of their current jobs, promotions, and transfers to new or different roles.

    As the role of the administrative professionals has evolved, we see the necessity of creating clear career paths and job descriptions which may have a direct impact on the entire organization by improving morale, career satisfaction, motivation, productivity, and responsiveness in meeting departmental and organizational objectives.

    Make your voice heard!

    Click here to read the result of the survey.

  • Identity and Image of our profession – how can we enhance this

    Professional identity is the concept which describes how we perceive ourselves within our occupational context and how we communicate this to others.

    Research shows that an individual’s professional identity as either a social or role identity is important because it is a key way that individuals assign meaning to themselves, and it shapes work attitudes, affect and behavior.

    A positive professional image is essential to a successful career, and we know that our professional image speaks volumes about us and will help us develop and establish a positive reputation. Each one of us contributes to the overall image of our profession.

    Your voice counts!

    Click here to read the result of the survey.

Delegates Update

Registered Delegates have been accepted from 24 countries:

  1. Angola
  2. Belgium
  3. Canada
  4. Denmark
  5. France
  6. Germany
  7. Ghana
  8. Greece
  9. India
  10. Italy
  11. Netherlands
  12. New Zealand
  13. Nigeria
  14. Norway
  15. Russia
  16. South Africa
  17. Spain
  18. Sweden
  19. Switzerland
  20. Trinidad & Tobago
  21. Uganda
  22. UK
  23. Ukraine
  24. USA